We’re living our lives in the cloud to an ever increasing extent and the work we do confines many of us to our laptop and the internet. But we haven’t relocated our work to the online world only – we do banking, shopping and read the latest news there. So many stimuli, so much information. Although this setup has its advantages, human beings are fundamentally offline social beings. We are hungry for personal encounters and community.
As we are running a co-working space, we are well aware of this all. In English, the word co-working suggests a somewhat matter-of-fact meaning at times, whereas the Hungarian közösségi iroda literally translates as community office. At Impact Hub Budapest, community comes first at all times. We provide a home for personal and professional relationships – a functional and aestheticly pleasing minimalist atmosphere awaits members and visitors alike. Even the space was designed to foster collaboration and conversations. Several people can sit down at one desk and the bistro usually gets really loud arouncd lunchtime, when our members eat their lunches at our big dining table.
We feel the overwhelming effect of the digital world and the flow of information, so we’re building a community in which members can rely on each other, let it be a joint project or a professional brainstorming. We believe that everybody has their strengths and only by exploiting those can one have real effect on their environment. Our programmes and trainings aim to attract attention to social problems and we provide all the knowledge, toolkit and networking capital at our hand so that they can realize their ideas. In February, we organized a study group, where the participants elaborated on the material together and learn the basics of sustainable business management together. The training was a big hit, so we’re organizing an autumn edition as well. In addition, we also provide trainings and mentoring for beginner entrepreneurs for free within our Incorpora program.
We are concerned by global problems – such as the climate crisis – and we believe that we can act efficiently only together. With that in mind, we joined the global commitment of the Impact Hub network, within which – among other things – we will organize zero waste days at Impact Hub in order to raise awareness among our members.
It’s important for us to open our community for those who do not neccesarily need the co-working space itself. That’s why we came up with the Connect membership. Despite its name, we encourage Connect members to spend as much time at the Hub as possible, attending our workshops, business clinics and conversation to develop personally and professionally, too.
When it comes to community, we always say that “you can take out as much as you put in”. We’re doing our best to spread this attitude day after day, as we believe that only by creating a participatory society can we find answers to the challenges of the present and the future.
Written by: Roni Karsai, Community Catalyst
Since 2009, Social Impact Award promotes the knowledge and practice of social entrepreneurship among youth in Europe, Africa and Asia.
Social Impact Award is more than just an award. It is a year-round educational program on social entrepreneurship dedicated to students and youth.
SIA supports the participants in building social enterprises that find solutions to the most challenging issues of our time. They do so by hosting events and organizing workshops to raise awareness for social entrepreneurship, teaching the necessary skills to navigate from vague intentions to promising ventures, providing access to networks and promoting the best teams with the Social Impact Award.
The Award Ceremony of Social Impact Award Hungary 2019 will be staged at Impact Hub Budapest. 47 projects applied to partcipate in SIA 2019, the jury has chosen 8 teams who are ready to create a better world with their ideas
SIA AWARD WINNERS
LOW-COST ROBOTIC HAND
Low-cost Robotics develops cheap, 3D-printed prosthetic arms for children between the ages of 6 and 16 to help ease them everyday problems.
We think it’s important that the proscthetics have more than one function, and the design also fits the children’s vision. Our main guideline is to promot the development of children while keeping prices low, as not all parents can afford to replace expensive, bionic hands at short intervals.
ROMAMA FOOD TRUCK
In the Romama Food Truck project, our main goal is to create new street food rooting in authentic gypsy cuisine and spread the delicacies via a food truck to reach as many people as possible.
The idea came from a collaboration with a Hungarian Roma organization that is working in an underprivileged area. They already have enterprises, including a small restaurant and accommodation service, but unfortunately, their audience is yet knowing them. We want to help them to maintain a sustainable enterprise, and at the same time, bring closer the Romani culture to Hungarian people. This concept is also supporting the youngsters to keep their traditions and shaping a positive role model.
Elderberry Cafe is a special place in Budapest connecting generations through recipes with stories. Employing elderly people we hope to combat loneliness and age discrimination for people close to retirement and already retired. The uniqueness of this cafe is that there are no waiters but hosts of different generations and experiences ready to share stories through the food they cook and serve. Please follow our project to see the progress here: https://www.facebook.com/elderberrycafe/
SIA COMMUNITY AWARD WINNER per Community Votings
Yellow Dogs is not just an organization but a community with a purpose to increase the visibility of shelter dogs. This is accomplished by university student volunteers who regularly walk shelter dogs in the busy green areas of the capital, while enjoying the time with the dog and company outdoors that might never have happened to them because they didn’t have their own dog. The goal of the process is to find new owners through street encounters. We also want to expand our community to companies with dog related activity. Yellow Dogs owners can take advantage of discounts at our partners. This is how we create synergy between different target groups.
Every child has enormous potential. In Hungary, however, 750 thousand children live below the poverty line, which means they can’t unfold their talents. With Teach For Hungary, we recruit talented young graduates and professionals who work full-time for two years in needy communities’ schools. Working together with the local community, they become true leaders and advocates of education.
Confy is a platform created to help students, freshmen and everyone who is interested in learning new things while joining a supportive and motivational community in gaining useful knowledge and network through volunteering.
Polifun is an open-minded, demonstration workshop that offers a personal experience through the recycling of used plastics. Experience – Knowledge – Attitude! We would like to show you and teach you a simple technique for recycling plastics to reduce the environmental load on our environment!
“Roll over” is the name of an online informational platform about the challenges of independent life of physically disabled people. It aims to list the problems connected to this field; it is addressed firstly to people with this impairment, secondly to their closer nvironment and finally to outsiders, making them potentially interested about the subject. Further aim is to build a community around the platform and to connect the followers to the relevant institutions. The content will be presented primarily through a video channel about the everyday issues of physically disabled people and the social aspects of it.
We strongly believe in the power of community. People join IHB for networking, sharing ideas with each other or taking part in workshops or trainings to create something new, innovative, and impactful. An example is Chintan and Antonio who met at the IHB and collaborated since January 2019. Here is their successful story:
Q: Where do you originally come from?
Chintan is from Delhi, India
Antonio is from Malaga, Spain
We both followed our partners to Budapest about 2 years ago.
Q: What previous experience do you both have?
Our CEO Chintan, MSc. Enviro Entrepreneurship from the UK, MBA, a multi-discipline professional with 9+ years of experience in Circular economy/sustainability projects, new venture creation, organization development and leading a sales and marketing team. Our CTO Antonio, MSc, is a multicultural technologist with expertise in Android app development and IT services. He’s Deeply passionate about environmental sustainability on a personal level. Having lived in Sweden for a long time he has a good understanding of the business culture there.
Q: Could you please briefly introduce your app?
BeCon live is a system to gamify behaviour change in the urban consumers to “Be Conscious” in their choice of products and utilities and mode of transport. Self-learning system motivates users to lower their environmental impact by positive reinforcement. Our intuitive mobile/web app is an accurate non-intrusive interface maintaining the users’ data privacy.
Q: Did you initially meet at the Hub for the first time or did you know each other from before?
Antonio has been working at the Hub for 2 years and I joined as a Community host in Nov 2018. We met and collaborated since January 2019 when we were a part of an Acumen workshop on “Designing for Environmental Sustainability and Social Impact!”
Q: Why do you like IHB/working in the Hub?
The Impact Hub Budapest is a positive and collaborative space that allows ideas to germinate and mature. We met many likeminded people who were passionate about the climate challenge. We received valuable mentoring from thought leaders like Fred Eberstien, Antal Karoli and Bea Bedo. Had it not been for the Impact Hub, Antonio and I wouldn’t have met. It was here that we got the chance to pitch our ideas at 620ChilliNights. We feel fortunate for the opportunities and the networks the place offers.
It’s our pleasure to introduce our next lady in our professional women series and give you the scoop on how she built her professional career. She and her partners are making a serious impact on various industries with.
Meet Bea Borzási one of the co-founders of 6:20 chili nights. Born and raised in Transylvania, Romania where she experienced the Eastern culture of Hungary. Bea moved to Budapest about 10 years ago in pursuit of her studies in data science and it is also the field she works in today.
Q. What Did you have for breakfast?
“I did not have breakfast because tomorrow I would be leaving for the United States and I currently have so many things on my To Do List to accomplish, so I just grab my cup of coffee and moved on.”
It was a very fun and interesting interviewing Bea cause after we started off about breakfast and how she missed hers on that day we got into how important this meal is to have even when your schedule is busy. Our little breakfast chat turned into a small confession segment When I admitted to missing breakfast on most days which is not a good way on starting a productive day knowing it’s significant importance.
We kept the interview flowing what the next question where Bea shared with us how she started her own business with her friend after University.
Q. When did entrepreneurial bug first bit you?
“Well, it is a bit of a complex question because the business part of course started at University when I was studying IT for business. There I attended case study competitions and I had to understand the whole process of how a company makes money and the connection between departments, different business models, and where IT and data are connected. When I came home from the United States, I realize how different the entrepreneurial mindset is in Hungary, so I had a conversation with a friend, a fellow alumnus, we started talking about the difference is that we have noticed and decided to do something about it. That’s the first time we decided that we have to bring and teach the different business cultures here in Hungary from what we have learned at University and from our time in the United States.”
We continue talking about the business plan and the impact they wanted to have when it all started in 2015. We went into the conflicts Hungry has had over the years with its neighbors and some of the things that were taught when she was younger.
“One off the things I remember from growing up is that some parents would teach their kids to keep their failures and successes to themselves, because if we are successful there are people out there that would try to jeopardize our accomplishments and with hiding our failures, we are protecting our reputation and image from those outside,” Bea said this to show how most of the mindset of young people in Hungary was different from those in the United States who are proud of both success and failure because it is a learning factor especially when you share them with others, and this is something I strongly agree on. She and her friend then went on to create a community to support each other in these business areas and connect entrepreneurs with industry experts and investors where they can ask questions and learn from each other. That’s how 6:20 Chili Night was formed.
Q. How was the process when creating 6:20 Chili Night and the name?
“We decided on the structure first that the speaker would have 6 minutes to present their idea or product of service and in the next 20 minutes, they would receive feedback. We knew that probably among the feedback there would be some hard criticisms that could hurt a little bit just like chili which hurts a bit but a pleasure because of the flavor it adds.”
Q. What do you do to keep motivated on working your business?
“Seeing the direct impact made is already motivational and helps us keep going and working on the next Chili Night event. Also, hearing feedback whether positive or negative shows that people care and are interested and want to make it better and that’s already something to help us improve on our own business model. Even though that we might be tired at times from our full-time jobs, these are just some of the things that keep us going.”
As the time passed in the interview, we discussed a bit more about her full-time job as a Data Mining Analyst for the Chicago based company, boberdoo.com. I ended our interview with the following question:
Q. What are some of the things your spare time?
“Cooking relaxes me, I like hiking and cycling.”
She also gave me some tips on learning how to cycle; yes, I am still learning J, which I would use in the Spring season.
Ps. The first tip was to have some Palinka before I start. You got to love #Hungary.
Advice for readers who are looking to start a business of their own from Bea:
“Find something that makes you happy and you enjoy spending time on it. Keep doing it even if in the beginning it doesn’t provide the kind of income or revenue that you hope for, it is also good to have a job before to help build some financial security. Keep doing and keep improving to be the best in the market then never be cheap. Once you at the level you have clients put a price tag on it because people would see and appreciate the service/product you are providing. This is what happened with Chili Nights, we invested in our business from our own pockets and keep pushing forward and now, we have a grant.”
#womenentrepreneurs #620chilinights #makinganimpact #impacthubBudapest
We spoke with some of the women from Impact Hub Budapest to get the scoop on how they built their professional careers. These women are among some wave moving influencers in making a positive impact in various industries. They are our BUDAPEST FEMALE ENTREPRENEURS and we would like to shine the spotlight on them in a series of blog posts.
We had the pleasure to kick things off with Maureen Mungai from Kenya, founder of GlobetrotterSeven. The goal of GlobetrotterSeven is to connect businesses in Africa with the rest of the world. This way they facilitate the exchange of learning that can happen between the continents and open a lot of investments opportunities.
Q: What do you do in your spare time?
“Well, I love to travel, and I love to experience different cultures. I ski, I love to golf. I like to experience anything new! If its new, I’m in.”
After lightening the mood with a spare time question, we got into talking about when the entrepreneurial bug bit her. Which was quite interesting because it was something that she had on her mind for 10 years now. Throughout all her travels and spending time in Zimbabwe, Lesotho, and Liberia, Maureen was fascinated by the things that she saw women entrepreneurs doing, the upcoming young people and their innovations. GlobetrotterSeven was established to connect the two worlds, by working closely with community-based organizations and Governments who identify skill(s) they could benefit from. We periodically organize skill transfer trips that matchmake skillsets to communities.
“An idea only becomes functional when you plan it out, otherwise, you would find yourself in different places and not actually doing something concrete.” This quote summed up how Maureen started to focus on her enterprise. She spent two years working and planning the direction and areas that she would be focusing on before she dove in fully the beginning of 2018.
Q: What are some of the challenges you face as an entrepreneur?
“It is quite interesting like I would image most new enterprises, finance is one of them and accessing funding is also one of them. Also, being a new idea and exploring what works for you and finding what doesn’t and what’s key in the markets. This one I wouldn’t really call a challenge but more what I am excited about, learning about other venture starters minds and what their lessons have been and how I can learn from that.”
We had some time to get into her motivations where she expressed her love for Africa and the world in general and that is what encourages her. Maureen is very passionate about the connections that she is helping to forge between continents and have them flourish.
Q: What is your advice for the people reading this blog interview?
“I would say start with something that you love, cause probably it won’t be successful in the first year or even the second year, but it has to be a labor of passion, but do not stop keep going. Don’t stop because you don’t have funding, keep the faith, keep restructuring and be open to ideas as they come in because you must be able to change with what is happening within the market. Just go for it, stay on it, believe in yourself and don’t stop.”
As I wrapped up the interview with Maureen, I mentally took notes of some of her tips and the things she encouraged us to do and how to get started. Maureen is making her impact by connecting the world that she grew up in and love, with the world that she explored on her travels and found a way to fuse them to benefit both an all-around promising partnership.
Top 3 tips to remember for yourself:
- Take the needed time to plan and get things in perspective
- Make sure it is something that you love
- Keep the faith, keep restructuring and be open to ideas
#womenentrepreneurs #globetrotterseven #makinganimpact #impacthubBudapest
by ANITA TREGOVA, Community Host Alumni at the Impact Hub Budapest
When I arrived at the Impact Hub Budapest in February 2018, I saw that people come and go here, but somehow the Impact Hub adapts itself to help accelerate each and everyone’s plan, project or path. As I entered this community, I had this trembling feeling in my soul that I’m going to be the exception. I’m going to be the one whose plan is not going to evolve. I’ve had ideas for so long, tried so many ways, and still, I felt I was not moving an inch forward with my project, no matter the effort.
Then… the magic of the Hub got to me.
I made a decision to get more involved. I immersed myself in the projects, solved daily challenges, got to know the people. I began to have those may be small, but very human and meaningful connections. In a short time, I became a face you could see every day at the Hub. I invested my time, my enthusiasm, my ideas, and my soul into the Hub, and it seemed so natural because that’s what people do in a place where they feel like home.
When I had ideas and intentions but didn’t know what to do with them, the Hub gave me a community of like-minded people where I could finally ease up because I realized that we all have similar struggles when pursuing our own projects. Getting over them and succeeding is not a rare, fairy-tale-like miracle, but a result of a lot of trials of countless methods and the power of having the right conversations.
The atmosphere, the mindset, and the people made learning about how to build a social entrepreneurship into a series of meaningful conversations and one day I noticed I was building something new inside my head. The Hub was there to give me a peaceful (but not too heavily silent) place to be productive and get even more motivation from all the people working beside me on their own project ideas. I materialized what only existed in my head this way. The concept and the plan were born and developed there, but I had to go outside, to the Bistro, for the name to come, as a joint effort of enthusiastic Hubbers: Moti.
With the name, the concept, and the plan ready, I needed a place and participants who would commit to taking part in an 8-week long training course which I designed to support people in times of change and transition. The Impact Hub was there to offer me a venue, and all of my 10 participants were either Hubbers or friends of Hubbers. And I’m pretty sure if I would stay here, then the Hub would have helped me to develop my idea to the next stage as well. Moti has now grown from a not-even-existing-in-concept into a complete eight-week long training course that had its validation the same place where all major events happened to it: at the Impact Hub Budapest.
The first season of Moti has now ended and the ‘winds of change’ are flying me to Stockholm, where I’ll be hosting at the Impact Hub Stockholm and growing Moti further. I know it is still in its very early stages, but the Impact Hub Budapest gave Moti a fighting chance, and I am grateful for it. I have grown, learned, laughed, rushed, created, talked, fist-bumped, got, and smiled so much at the Hub in the past 7 months. This engagement has meant so much to me and I cannot begin to describe how very grateful I am for all of these experiences. I have become one of those people that I was so afraid I would never be when I first arrived at the Hub: I joined, got involved, created a project, got tons of help to develop and bring it to life, and now I am moving on… The REAL magic is that this whole process felt like the most natural thing ever, because of the mindset of the place.
I am one of the many people who got wings at the Impact HUB Budapest. Now I need to learn to fly.
THANK YOU. These are 2 simple words, but please feel them in a way as I feel when I say that “You were the first ones in two years who looked at me and my idea in a way that gave me the push I needed to make it into a reality.” Again, Thank you and until we meet again, – Anita Tregova
6 February 2017 Budapest, Hungary: AND the award goes to… Impact Hub Budapest for the 2016 Best Co-working Office in Budapest! We are very proud to share this award with our members, our partners, and our vibrant community. This coveted award comes to us by Iroda.hu and Ingatlan.com, Budapest’s most popular and well respected source for real estate.
The Impact Hub co-founders would like to say a HUGE THANK YOU to everyone that has supported, visited, and joined us in the past year. Our strength is in your dedication, passion, and commitment.
This award is not only reassurance to the Impact Hub concept that we are doing something right, but also proof that a community driven co-working space bringing together social and environmental entrepreneurs and supporting valuable causes and transparency was desperately needed in Budapest. “Impact does not happen in isolation.” – is one of our mottos and we are also proud members of the global Impact Hub network, re-defining the concept of shared office space by curating physical, virtual and social spaces for change everywhere in the world.
MANY THANKS to our…
Key partners for co-creating our fabulous space; Magnet Bank for their financial services and support. Europa Design for our ergonomically correct and sustainable furniture. Feszek Reszek for their eco-friendly desks and lighting fixtures. Haziko Farms for their amazing and sustainable catering and food.
Team of community hosts, who commit their time and energy to the successful functioning of our in-house operations, events, and community building.
Members and community for trusting us to develop an inspiring, collaborative, and effective working environment and building the Impact Hub Budapest together with us.
Learn more about the Impact Hub global network.
For additional inquiries or media related questions about the Impact Hub Budapest, please contact Zsuzsa Keri email@example.com
Jeans from the denim collection box in our office get a new life from Sharolta, a Hungarian ethical fashion brand. You can now purchase her incredibly stylish, yet functional bags, with an Impact Hub twist and at a sweet price!
These Impact Hub logoed goodies are available in our space, during opening hours (Mon-Fri 9am – 6pm) and events:
Tote bag with leather handles (lined, with inner pocket) – 7500 HUF
Backpack (lined and with leather detail) – 6000 HUF
Coin purse – 1200 HUF
Find other Sharolta items, including other bags as well as clothing at http://www.sharolta.com/webshop/
The Impact Hub Budapest hosted its very first Baby-to-Kids Sale & Charity Event on Saturday October 28th, 2017 with great success!
As a mom, a co-founder of the Impact Hub Budapest, and one of the organizers of the recent event, I am very proud to write this post and tell you all about how generous, amazing, and caring moms are here in Budapest. A very special THANKS goes to my co-organizers of the event, Vanessa Ivanovski, Cleo Mitilineou, and our Impact Hub Host Constanca Vilar. Our idea for the event came from a moms discussion about minimizing the amount of stuff we have, wanting to create a unique event for moms to donate to a good cause, and promoting the mom-trepeneurs in Budapest. And thus inspired our Baby to Kids Sale & Charity Event.
The Impact Hub Budapest space transformed into an open marketplace selling used and non-used items for babies, toddlers, kids, and moms-to-be. The amount of high quality stuff and the selection was absolutely incredible. Not only did we have moms selling lots of great stuff, we also had a few ‘mom owned’ small businesses promoting their fabulous services as well. Businesses included Dramaworks, Hordozos Nia, Crystal Dental, SkandiBaby, and Silk Paintings and Workshops by Sandra Abolina. Gathering everyone in one big space provided a really diverse atmosphere filled with energy, enthusiasm, and lots of creativity.
One of the main drivers of this event was supporting a local charitable organization that specifically donates to children and families throughout Hungary. The charity of choice for this event was Menedékház Alapítvány. Their fabulous volunteers managed a table at the event to talk about their activities, and when the event was finished they took all the leftover items for donation. In addition, 100% of our entrance fee was also donated. Both buyers and sellers could feel really good about being there and knowing that their time, their energy, and their contributions would end up helping those less fortunate.
Overall, I think guests enjoyed their time, enjoyed catching up over fresh coffee throughout the day, and enjoyed being part of an event that gave back to their community. Many Many Thanks to all the moms involved! It is truly a pleasure to be part of this group of role models that are shaping future generations.
The Impact Hub Budapest plans to hold more of these charity/sale events throughout the year. If you are interested in getting involved, or being a vendor, or just looking for baby/kids items, please follow our Baby to Kids Sale & Charity page for updates and schedule of future events. You can also email us with any questions, comments, or inquiries at firstname.lastname@example.org.
Participating in and launching both local and global initiatives to solve critical societal issues is a big part of the agenda for Impact Hub Budapest.
In support of our global mission, we recently kicked off the ‘Communities for Change’ (C4C) program, a 4-month course and incubator developed in partnership with MIT’s Presencing Institute and the BMW Foundation that will bring together stakeholders across different sectors to build collaborative solutions to local challenges. Responsive cities across the globe were selected to help solve critical issues occuring in each of their local eco-systems that challenge the social and cultural landscape at the moment.
On January 29th, the program kicked off in Budapest with 15 participants from diverse backgrounds such as digital startups, corporates, entrepreneurs and NGO representatives. The team chose the theme “Future of Work” as the topic for their journey. They discovered that a wide range of skills and work styles were represented in the team, they also realised a missing connection to the government and media. As a cohesive team, they will take on the challenge of identifying the underlying issues of why work is depleting people in Hungary, and come up with a strategy to reform the work ethic in Hungary. Work, where we spend most our awake time, should make us feel recharged and inspired to make a difference in the world and contribute to something bigger than ourselves.
Let’s set the stage with a little background information about the issues existing in the Hungarian market which could potentially be some of the challenges that the team will tackle during their journey.
- There are people working in the commercial sector who are struggling to pay their bills regardless of their full time working status. Jobs in Hungary pay barely enough to survive and offer no hope to improve this scenario. People in this sector are often very vulnerable and abused by their employers.
- There are people working in the public sector like Education, Healthcare or Safety with pay and conditions equal or worse than the previous group. In Hungary, a 2nd grade teach or a nurse make the bear minimum despite the critical duties that they fulfill in our society each and everyday.
- There are people working for multinational companies that might earn enough to live comfortable lives, but their workplace does not require them to think. Manual labour, assembly lines, even software development is done in this manner. Hungarian companies consider these people as cheap laborers to follow orders like robots and only do the non-creative tasks in the workplace. Typically, the creative jobs such as Design, Research & Development, etc… are done in the more developed country offices of Europe. As a result, this creates mistrust from the more developed countries and feeds into a never ending cycle of only transferring the un-interesting and un-inspiring work to Hungarian offices with too many restrictions and too much control involved.
- There are the Hungarian entrepreneurs working for non-governmental NGO’s that are struggling to survive. These organizations can’t earn enough to pay decent salaries to their workers and therefore can’t keep up with foreign companies. The government is also constantly trying to find ways to dismantle them and sometimes consider them a threat to national policies. These NGO’s attract creative people who do not want to work for multinational companies, but part of the pay is official and mostly under the table. This creates conditions where the work is fulfilling, but not always stable or transparent.
These challenges facing Hungary compromise the future of producing a skilled, qualified, and educated workforce. They are also resulting in dangerous subversive systems such as people selling their hours for money to be able to provide for their family. Young people and skilled professionals are leaving the country to find more suitable and better situations elsewhere. The ‘Future of Work’ project could offer solutions for companies to develop a conscious working environment that serves to create a culture where employees have the potential to develop themselves and recognize their purpose in life. The Impact Hub Budapest C4C team have their work cut out for them, but are ready to face these challenges and propose positive solutions that will impact social change and the prospect of achieving success in the Hungarian working environment.
Updates will be provided by the team throughout the program via social media and our website. For more information, please contact Melinda Varfi, email@example.com.